Return policy

You have the right to return all products purchased directly from our website within 30 days of the date you received the product.

Item(s) to be returned;

  • It must be unused .

  • In its original packaging ,

  • On its labels and protective tags ,

  • The watch should be in the same condition as when it was received.

Products purchased directly from our website must be shipped to our warehouse address for returns and refunds . Products cannot be returned from a local store.

Please note that you may be responsible for any return shipping costs .

Wainer is not responsible for items lost during return shipping.

Before returning the product, you must send an email to info@wainer.ch stating your reason for return and providing your information.

Please fill out the return form . Once we receive the form, we will contact you as soon as possible.

CONTACT US:

+90 (850) 420 14 14
Monday – Friday, 09:00 – 18:00